Volunteer FAQs

IT Coaching is one-on-one (or two) technology support provided by skilled volunteers at no cost to nonprofits. Using our online portal, nonprofits post coaching requests and volunteers match themselves to coaching opportunities based on skill set and availability. 

Who are IT Coaches? Do I need advanced tech skills?  

IT Coaches come from Apparo's corporate partners and local volunteer and retirement communities. They bring a wide variety of backgrounds and have diverse employment experience, but all have familiarity with common software programs like Microsoft Word, Excel, and Outlook. Advanced technology skills are not required.

What are common coaching subjects?

Nonprofits most commonly request help on these programs:

  • Excel
  • SharePoint
  • Word
  • Outlook
  • PowerPoint
  • Office 365 Tools and Navigation

Why should I become an IT Coach? 

IT Coaches apply their specific tech skills to enable nonprofits to better achieve their missions,

  • Work within your schedule and skill set - 1 hour/month, at a mutually convenient time, addressing a topic in your area of expertise
  • Gain personal satisfaction - Experience your immediate positive impact on Charlotte while engaging with nonprofits on a personal level
  • Make positive change – Enhance a nonprofit's efficiency, increasing their ability to improve vulnerable lives in our community
  • Increase your impact – Serve more nonprofits as your schedule allows, at any time of the year

What is the time commitment? 

It doesn’t take a lot of time to make a heroic impact. As an IT Coach, you commit one hour per month (up to four months) to support a nonprofit at their office. Some issues can be addressed in just one session, while others will need follow-up. As a coach, you determine the total amount of time you are able to commit and will have the opportunity to communicate this prior to beginning coaching.

How do I get started?  

Become an IT Coach by registering here then use our portal to search for a nonprofit with needs that match